Job Descriptions

APPLICATIONS ENGINEER

JOB DESCRIPTION

General Summary

The Applications Engineer will work under the General Manager to assist with projects and sales opportunities as assigned. It is the Application Engineer’s responsibility to create a working system in the form of bill of materials, research and develop new methods for control systems, help to find advanced technical solutions for active projects and make sure that essential tasks are completed on-time and in compliance with contracted project specifications and requirements. 

Responsibilities of Position: Duties include but are not limited to:

Sales Support

• Support Sales with projects in development as needed by offering technical design assistance, reviewing drawings, and offering input for estimating resources required for the labor portion of the job.
• Upon project assignment schedule and manage the Handover Meeting with Sales, Design, and Project Technician
• As requested by Sales assess existing systems on site for upgrade / repair needs
• Set up and execute equipment demos for clients as requested by Sales
• Create take offs from plans and specs
• Assist in laying out lighting control systems
• Suggest spare parts inventory to Sales for the ongoing maintenance of the system for possible additional sale

Project Planning

• Initiate a discovery phase gather all available data, drawings and specifications on the project and acquire any additional information required to properly design, procure and install
• Create a detailed work plan which identifies and sequences the activities needed to successfully complete the project
• Determine the resources (time, money, equipment, etc) required to complete the project
• Develop a schedule for project completion that effectively allocates the resources to the activities
• Review the project schedule with senior management and all other staff that will be affected by the project activities; revise the schedule as required
• Determine the objectives and measures upon which the project will be evaluated at its completion
• Execute a site visits as required to verifying field measurements, confirm existing equipment, and evaluate wiring or other project requirements

Staffing

• In consultation with the appropriate manager select staff and/or outsourced labor with appropriate skills for the project activities
• Manage project staff per the established policies and practices of the organization
• Contract and manage qualified consultants or outsourced labor to work on the project as appropriate
• Inform and involve the assigned Project Technician throughout the project
• Request POs, manage approvals and follow up on payments for outside resources as required

Project Implementation

• Execute the project per the project plan
• Develop forms and records to document project activities
• Monitor the progress of the project and make adjustments as necessary to ensure the successful completion of the project
• Establish a communication schedule to update stakeholders including appropriate staff in the organization on the progress of the project
• Review the quality of the work completed with the project team on a regular basis to ensure that it meets the project standards
• Request POs and release materials per the project plan
• Update Rentalworks consistently to maintain up to the minute records
• Create Out Contracts as needed
• Communicate when billing milestones are achieved and insure billings are made on a timely manner
• Comply with and document safety procedures as required
• Prepare cut sheet submittal packages for projects
• RMA processing as required
• Upload record documents, configuration, and programming files to 4Wall Systems folders for record keeping
• Packing and Shipping coordination and documentation as required

Project Coordination and Management

• Hold weekly project meetings with Sales, Design and Project Technician
• Attend all construction and client meetings as required
• Report on project progress to management and client
• Monitor and approve all budgeted project expenditures per established accounting policies and procedures
• Monitor cash flow projections and report actual cash flow and variance to senior management on a regular basis
• Ensure that Project Technicians are issuing Daily Site Report
• Ensure that the project deliverables are on time, within budget and at the required level of quality
• Comply with all safety requirements of 4Wall and the clients site and document as required
• Attend project and construction coordination and safety meetings
• Supervise and coordinate installation crews and sub-contractors provided by 4Wall
• Oversee the preparation of the required install tools and expendables kit for installation period
• Oversee the programming and configure all system equipment per requirements or specifications
• Oversee the check in and prep all incoming materials and equipment per the BOM and system design documentation

Project Closeout

• Manage completion of all final punchlist items and issue reports to the client
• Oversee all final system checks and evaluations and issue report to the client
• Ensure a final handover to the client of the final documentation package, as-built drawings, owner’s manuals, keys, etc
• Organize client training on all provided systems per the contract
• Issue in conjunction with Sales the final Warranty letter
• Evaluate and report to management on the outcomes of the project as established during the planning phase

Key Requirements:

• Bachelor’s degree or equivalent experience in AV or Lighting control systems.
• Understands Networking topology and management devices.
• Detailed familiarity with current LED lighting technology and controls.
• Work cooperatively and effectively with others to set goals, resolve problem, and make decisions that enhance organizational effectiveness.
• Positively influence others to achieve results that are in the best interest of the organization.
• Assess situations to determine the importance, urgency, and risks, and make clear decisions which are timely and in the best interests of the organization.
• Set priorities, develop a work schedule, monitor progress towards goals, and track details/data/information/activities.
• Determine strategies to move the organization forward, set goals, create, and implement actions plans, and evaluate the process and results.
• Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.
• Excel at operating in a fast-paced environment, works well under pressure, ability to successfully multi-task.

Preferred Qualifications:

• Knowledge and experience in project management
• Excellent computer skills and familiarity with applicable hardware and software
• Hold and maintain a valid Driver’s License
• Able to lift up to 50 lbs
• Solid knowledge of electricity and electronics
• In depth knowledge of DMX, sACN, RDM and manufacturer specific lighting networking protocols
• Experience working safely with hand and power tools
• Bachelor’s degree in Technical Theatre or a similar field (or equivalent professional experience)
• Ability to read and interpret system drawings, electrical schematics, architectural plans and lighting plots
• ETC Certified commissioning technician preferred
• OSHA 10 certification preferred
• ETCP Electricians Certification preferred
• 3 years project planning and/or management experience

Physical Requirements:

The job duties and tasks of this position require the employee to regularly sit. The employee may choose to stand and move within their working area. Regular use of computer monitors, and a keyboard/mouse will be required. The employee must occasionally lift and/or move up to 50 pounds. Other physical requirements of the job include the ability to communicate. Generally, the employee will be in a temperature-controlled work environment set for general comfort.

Availability:

• Project Managers work a standard work week but may be required to work evenings and weekends to meet project milestones.

Position Location and/or Territory and Travel:

• Project Managers work both in an office environment as well as in the field onsite at each project

Position Type:

• Full-Time/Regular
• Based on the Fair Labor Standards Act (FLSA), management has analyzed this position and determined it to be exempt due to the Professional Exemption.