Job Descriptions

DIRECTOR OF LIVE EVENTS

JOB DESCRIPTION

General Summary

The Director of Live Event’s primary role is work with Account Executives and Project Managers to support clients, find business opportunities, and be a resource within the organization. This role requires superior rigging knowledge to assist the sales and asset management staff regarding best practices, product offerings, and technical support. 

This role is responsible for ensuring that all events/jobs requiring labor are properly staffed with quality employees that will represent the company favorably and are providing the very best customer service. This role will assist in the training and support of Project Managers and Crew Chiefs as requested.

Responsibilities of Position: Duties include but are not limited to:

Organizational Responsibilities 

• Provide excellent service to existing clients to maintain and improve their relationship with the company.
• Provide support and expertise to Project Managers and the road staff.
• Provide training for staff as needed, in coordination with the integration team.
• Maintain a high level of knowledge in live event logistics and awareness of crew chief needs in regards to building shows, executing preps, and ensuring on-site success for the production staff.
• Assisting with creating or reviewing technical quotes with sales teams across the company.
• Maintain and operate 4Wall quality standard in all work activities.

Personal Responsibilities 

• In coordination with the VP of Live Events, proactively build strategic business relationships to obtain new and repeat customers.  Plan and organize a sales strategy for development of revenue streams with new business contacts and customers. 
• Enter and maintain orders into inventory software system and communicate equipment requirements and timeframes to Operations and Logistics Departments.
• Assist clients in all aspects of creating a quality show, as needed, including equipment choices, review of show files, executing prep and trucking, ensuring quality control of equipment and labor offerings on-site.
• Assist with developing sales tools and product guides, as needed.
• Scheduling, coordination, and supervision of all crew chiefs, temporary and contracted employees per specification of event/job.  Rectify any foreseen shortages in labor in a timely manner.
• Stay educated and informed on competitive developments and market trends.
• Performs all other duties as assigned

Team Responsibilities

• Communicate in a positive and professional manner with all clients, vendors, and 4Wall employees
• Provides direction, coordination and support to all team members, when appropriate. 
• Ensure that all employees, vendors, outside contractors, etc. are operating all job tasks, functions and equipment in a safe manner per company policy, OSHA standards, and other goverenmental or regulartory requirements.  Ensure that employees feel comfortable reporting any work place hazards or safety concerns.

Key Requirements:

• Understanding and knowledge of theatrical lighting, staging, rigging, and entertainment equipment is required. 
• Experience in entertainment lighting industry is required.
• Proficiency in project and task management, and applications such as Word, Excel, AutoCAD/Vectorworks and inventory software systems.
• Must be extremely organized and have excellent interpersonal, verbal & written communication skills.
• Ability to be a self-starter, adapt to rising challenges and own all aspects of a project
• Ability to manage multiple tasks simultaneously.
• Must adhere to all company policies, SOPs, and other management directives.

Physical Requirements

The job duties and tasks of this position require the employee to regularly sit. The employee may choose to stand and move within their working area. Generally, the employee will be in a temperature-controlled work environment set for general comfort. When the employee is on-site, the position will require to regularly push, pull, bend, climb, reach, twist, and kneel as well as lift and/or move 75-100 pounds. Other physical requirements of the job include communication and visual acuity such as close vision, peripheral vision, depth perception and the ability to adjust focus. On-site, the employee will not be in a temperature-controlled work environment and may experience temperature variations due to local weather conditions. Regular use of computer monitors and a keyboard/mouse will be required. Other physical requirements of the job include the ability to communicate.

Availability:

• Must be available to work in the evenings and weekends, as required.

Position Location and/or Territory and Travel:

• Position will require travel when needed

Position Type

• Full-Time/Regular
• Based on the Fair Labor Standards Act (FLSA), management has analyzed this position and determined it to be exempt due to the Administrative Exemption rule.