Job Descriptions

INBOUND CABLE DEPARTMENT LEAD

JOB DESCRIPTION

General Summary

The Inbound Cable Department Lead is responsible for supervising the Inbound Cable Department Technicians and for the maintenance and repair of all gear in the Cable department. This includes inspecting, prepping, maintaining, and organizing all cable per 4Wall quality standards and procedures.  

Responsibilities of Position: Duties include but are not limited to:

Organizational Responsibilities

• Maintain and operate per 4Wall quality standards in all work activities
• Actively encourage and participate with employee engagement and culture-building initiatives.

Personal Responsibilities

• Establish priorities, provide direction, assign tasks, coordinate and support the Inbound Cable team to ensure productivity and instill initiative.
• Maintain high-level quality control within the department.
• Communicate with the Check-In department and Returns Manager to prioritize cable being checked in on a timely manner.
• Checking in orders, including scanning equipment barcodes and/or entering quantity count data in RentalWorks.
• Cleaning, organizing and rolling the cables.
• General repair and maintenance of the cables.
• Preparing/prepping cables for orders and return equipment back to inventory.
• Building cables, as needed.
• Wear the proper safety mask when painting at all times.
• Actively check and respond to 4Wall email while on the clock.
• Other duties as assigned.

Team Responsibilities

• Learn and work in other departments within the Shop as requested by the Operations Manager or Shop Foreman.
• Communicate in a positive and professional manner with all 4Wall Entertainment employees. 
• Ensure all team members maintain accountability and the highest level of customer relations.
• Work in a safe manner and report any safety concerns to your direct supervisor, Operations Manager, or General Manager.

Key Requirements

• Demonstrated technical/electronics training and/or experience is required.
• Must have good troubleshooting and repair skills.
• Must be able to take directions as well as multi-task in a fast-paced environment without supervision.
• Must have a solid work background, including recent consistent work experience. Gaps must be explainable.
• Must have a positive attitude, be team-oriented and have great customer service skills.
• Experience in entertainment lighting industry is strongly preferred.
• Must be willing to be clean-shaven to pass the medical clearance for fit test.
• Must be able to lift 50 lbs.; duties include loading and unloading trucks.
• Must be able to stand for long periods of time.
• High School Diploma or GED is required.
• Must be able to effectively communicate in English.

Physical Requirements

The job duties and tasks of this position require the employee to regularly stand and walk. Regular use of computer monitors and a keyboard/mouse will be required. The employee must regularly push, pull, bend, climb, reach, twist, and kneel as well as lift and/or move 50 pounds. Other physical requirements of the job include communication and visual acuity such as close vision, peripheral vision, depth perception and the ability to adjust focus. Generally, the employee will not be in a temperature-controlled work environment and may experience temperature variations due to local weather conditions.

Availability

• Must be available to work in the evenings and weekends, as required.

Position Location and/or Territory and Travel

• No to minimal travel required

Position Type

• Full-Time/Regular
• Based on the Fair Labor Standards Act (FLSA), management has analyzed this position and determined it to be non-exempt.
• This position is considered safety-sensitive and will be subject to pre-employment and random drug testing.